Privacy policy

This privacy notice (hereinafter also Privacy Notice) describes our collection, use, disclosure, retention, and protection of your personal information. It applies to www.araexpress.am site where this Privacy Notice appears in the footer, and to www.araexpress.am application, service, product/goods or tool (collectively also "Services") where this Privacy Notice is referenced, regardless of how you access or use them. By using our Services and or doing online shopping and/or registering for an account with us, you are accepting the terms of this Privacy Notice and our User Agreement, and you are consenting to our collection, use, disclosure, retention, and protection of your personal information as described in this Privacy Notice

We may amend this Privacy Notice at any time by posting the amended version on this site including the effective date of the amended version. 

What is personal information

Personal Information is information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, surname, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

We collect personal information from you only when you use our Services.

How we use your personal information

We use your personal information to provide and improve our Services, contact you about your account and our Services, provide you customer service, provide you with personalized advertising and marketing, and to detect, prevent, mitigate and investigate fraudulent or illegal activities. 

Ways you can access, control, and correct your personal information

We respect your right to access, correct, request deletion or request restriction of our usage of your personal information as required by applicable law. We also take steps to ensure that the personal information we collect is accurate and up to date.

  • You have the right to know what personal information we maintain about you.
  • If your personal information is incorrect or incomplete, you have the right to ask us to update it.
  • You have the right to object to our processing of your personal information, and till that the lack of objection will be considered as an agreement. 
  • You can also ask us to delete or restrict how we use your personal information, but this may impact your access to some of our Services.

How we might share your personal information

This disclosure of your personal information to third parties may be required for us to provide you access to our Services/Products, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services/Products. We attempt to minimize the amount of personal information we disclose. We do not sell, rent, or otherwise disclose your personal information to third parties for their marketing and advertising purposes without your consent.

How long we keep your personal information 

We retain your personal information for as long as necessary to provide the Services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our legal binding documents.

Cookies and Similar Technologies

When you visit or interact with www.araexpress.am site, services, products, applications, tools or messaging, we or our authorized service providers may use cookies (small text files placed in the memory of your browser or device when you visit a website or view a message.) and other similar technologies to help provide you with a better, faster, and safer experience, and for advertising and marketing purposes. 

Where possible, security measures are set in place to prevent unauthorized access to our cookies and similar technologies. A unique identifier ensures that only we and/or our authorized service providers have access to cookie data.

Any personal information that we collect and store through use of these technologies is first obtained through this notice and consent. We obtain your consent at the time you agree to the User Agreement, accepting all terms and conditions of access to www.araexpress.am including for collecting your personal data in different ways and processing them.

How do we protect your personal information

We protect your personal information using different technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration.